Privacy Policyd
1. Information We Collect
We only gather data necessary for shopping and service:
- Contact & Shipping Info: Your name, shipping address (our operation address: 1882 TAYLOR AVE, EAST POINT, GA, 30344, not for delivery), phone number, and email (e.g., sorrels-atom-1z@icloud.com) to send order updates (e.g., heel shipping status, sandal delivery alerts).
- Transaction Details: Payment method, order amount, and order ID to process purchases (e.g., flat size exchanges, heel returns) and after-sales.
- Basic Browsing Data: IP address and browser type (to optimize site experience—e.g., fixing shoe size chart loading issues—not linked to your identity).
2. How We Use Your Information
- Fulfill orders for all shoes (shipping heels, flats, sandals; tracking deliveries; handling size swaps or damage claims).
- Send non-marketing updates (e.g., order confirmation, return progress for sandals).
- Prevent fraud (e.g., verifying unusual bulk orders of flats).
- Share new arrivals (e.g., summer sandals, winter heels) or discounts only if you agree—unsubscribe anytime via email settings.
3. Data Protection Measures
- Use SSL encryption to secure data transmission (e.g., your shipping info when buying heels).
- Only authorize essential staff (order/support teams) to access your info (they sign confidentiality agreements).
- Never sell or rent your data to third parties; share only necessary shipping info with logistics partners (who must keep it private).
4. Your Rights
- View or edit your info (e.g., shipping address for flat orders) in your account.
- Request account/info deletion via our email (processed within 3 business days).
- Contact us immediately if you notice unusual info use (e.g., unrecognized sandal orders)—we’ll verify and freeze data if needed.
5. Policy Updates
We’ll post changes on our site. Continuing to shop (for any shoe type) means you accept the updated terms.